Thank you for choosing calicohanger.com. We are committed to providing safe and efficient shipping services to our customers in the United States. Please read the following shipping policy carefully before placing your order.
Shipping Area
Currently, we only offer shipping within the United States.
We will post updates on our website if we expand our shipping area in the future.
Order Processing Time
All orders will be processed after successful payment.
Order processing time: 1-3 business days
Once your order is processed, you will receive a shipping notification email containing tracking information.
Shipping Method and Estimated Delivery Time
We will select a suitable carrier based on your order weight, dimensions, shipping address, and available logistics resources.
Commonly used logistics carriers include:
United States Postal Service (USPS)
United Parcel Service (UPS)
FedEx Standard Delivery
Shipping Method
Carrier
United States Postal Service (USPS) / United Parcel Service (UPS) / FedEx
Estimated Delivery Time
3-7 business days
Please note that remote areas may experience longer delivery times.
Shipping Costs
Shipping costs will be automatically calculated on the checkout page based on the following factors:
Shipping address;
Item weight and dimensions;
Selected shipping method;
Current promotions.
If free shipping is offered, the terms and conditions will be stated on the website’s promotion page.
Order Tracking
After your order ships, a tracking number will be automatically sent to your registered email address.
You can:
Check the delivery status through the logistics company’s website;
View the latest tracking information using the order tracking page.
Please note that tracking information updates may take 24-48 hours to appear.
Delivery Delays
Delivery delays may occur due to the following:
Extreme weather;
Peak delivery periods during holidays;
Natural disasters;
Carrier operational delays;
Incomplete or incorrect address information;
Force majeure events.
For delays caused by the carrier, we will do our best to assist with inquiries, but we cannot guarantee a specific delivery date.
Address Accuracy
Customers are responsible for ensuring that they provide accurate and complete receiving information.
Reasons for delivery failures include:
Incorrect address; Incorrect postal code; Incomplete recipient information; Unable to contact the recipient;
Customers may be required to pay additional reshipment fees.
Lost or Damaged Packages
If your package is:
Damaged in transit; Shows as signed for but not received;
Lost;
If the package’s tracking information is abnormal, please contact us within a reasonable time after receiving the package.
We will assist you in investigating with the carrier and provide necessary support.
Order Modifications and Cancellations
We will process your order as soon as possible after you submit it.
If you need to:
Change your shipping address;
Change your order information;
Cancel your order;
Please contact customer service as soon as possible.
Once an order enters the shipping process, it may not be possible to modify or cancel it.
Contact Us
If you have any questions about our shipping policy, please contact us:
Company Name:
Email:
Phone Number:
Address:
Thank you for choosing us. We are committed to providing you with excellent shopping and shipping services.
